Return Policies & Eligibility
How can I return a gift given to me without a gift receipt?
At this time, we are unable to offer store credit or exchanges for gifts without a gift receipt. If the item was purchased on www.mudpie.com, the original purchaser will need to initiate the return so the refund can be issued to the original form of
What is your return policy?
We want you to love your Mud Pie purchase! If you're not completely satisfied, we accept returns within 30 days of delivery for a refund with proof of purchase from mudpie.com. To be eligible for a return, items must be:. Please note that FINAL SALE
Can I return a sale item if it doesn’t work out for me?
Yes, sale items are eligible for return unless they are specifically marked as Final Sale. Items designated as Final Sale are not eligible for returns. Final Sale status will be clearly noted:. If an item is not marked Final Sale, it may be returned
Initiate a Return for a Holiday Order
If you are not happy with your Mud Pie purchase from mudpie.com, we will accept a return within 30 days of delivery for a full refund with proof of purchase. We accept returns that are in new, unused condition, with original tags attached and all ori
I purchased (or received as a gift) a Mud Pie item from a retailer and need to return, exchange or replace the item. What should I do?
If your item was purchased from a retailer or another online store, any return, exchange, or replacement must be handled directly through that retailer, as they are the original purchaser from Mud Pie. Please contact the retailer where the item was p
What is your exchange policy?
At this time, we do not offer exchanges. If you need a different size, color, or style, please start a return for the original item and place a new order for the item you’d like instead. If you received the item as a gift, we recommend reaching out t